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DataLoad has been successfully tested with all versions of Oracle E-Business Suite since release 10.7, including the latest R12.x releases, and is supported on Windows Operating Systems including Windows 7, Vista, XP and those running under Citrix and Windows Terminal Server. Please work through the following steps if problems are encountered using DataLoad, either because you don't know how to do something or because your load isn't behaving as you would expect:
We also provide free email support to all users who are having difficulty downloading, installing or starting to use Dataload. Those users can still contact DataLoad support at the following email address:
If you do contact us concerning a problem with DataLoad please supply as much of the following as possible:
Oracle E-Business Suite version
Operating system (Vista, XP, Citrix, etc)
Name of the form you are loading into
Screen dumps of any error messages
A copy of your DataLoad .dld or .fld file.
The steps to reproduce the problem.
This email address can also be used for software requests or suggestions concerning improvements to the software - feedback is always welcome.